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Drayton Valley Food Bank relies on generosity

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With an increase in demand for the Drayton Valley Food Bank, volunteers are concerned the facility may not keep up for much longer.

Heather and Phil Bell, the vice president and treasurer respectively, have been with the Food Bank for several years. During that time they’ve noticed a concerning trend in the uptick of users.

So far this year, they have given out hampers to 2,275 people, a stark contrast to the 2023 number of 1,653. Last year was a record year for hampers and this year has blown it out of the water.

Alberta food bank sees increased demand

The Bells says a lot of the hampers are going to families who have parents that work.

“The Food Bank, I feel, is an essential service right now, considering the need,” says Phil. “It’s something that’s heavily relied on.”

If things continue the way they have been, they’re expecting to hand out 2,556 hampers by the end of the year. 

“It’s not just a blip, either,” says Phil. “This is going to continue on.”

Phil says that though they’ve seen increased usage, the generosity of the community has continued to keep up with the demand. Between food donations from local stores and food drives, the food bank has already received around $270,000 of in-kind donations.

“We have such a generous community,” says Heather. “It’s amazing.”

Heather says they are grateful for the building they’re in and the Town’s generosity in letting them use it for free. She says the location is perfect because it allows people more privacy than a location in a busier part of the community. 

“But we’re outgrowing the building,” says Heather. “We’re at the point with our freezer and fridge capacity that the building can’t take anymore fridges and freezers without upgrading the electrical system.”

Space is a challenge for Drayton Valley food bank

Fridge and freezer space are vital in the Christmas season. Heather says in the past, they’ve had to turn away donations of a side of beef because they don’t have the space. Some companies have set up freezers in their buildings and offered the extra storage. Some volunteers also store some items as well.

The Bells say a sea can or some other place where they could store dried goods would be extremely helpful, as well. As it is, they have to store enough food in their building for roughly 30 hampers each pick up day. 

At the beginning of November, the volunteers changed their system, and now only offer hampers on Thursdays. Phil says one recent hamper day saw volunteers hand out 86 hampers in three hours.

Creating that many food hampers also has its challenges. There isn’t a lot of room to put the hampers together and organize them, though Heather says they’ve developed a good system. Volunteers are now prebuilding hampers with dried goods for different sizes of families. On pick up days, all they have to do is go to the fridge and freezer to top the hamper off, and it can go out the door.

Thanks to a grant from the Family and Community Support Services, the Food Bank now has a part-time employee that can help with a lot of the administrative tasks. However, some recent Standards of Excellence put forth by the Federal Government is putting pressure on them as well.

The Standards of Excellence requires all Food Banks to have certain policies and procedures in place if they want to continue to be registered with Food Banks Alberta and Food Banks Canada.

Heather says it’s a great idea in theory, but the 78 page document is a massive undertaking for a busy food bank run by volunteers. Their employee is working on some of the documents, but it’s still a challenge.

“A lot of them are great ideas, but for small food banks, it’s quite overwhelming to comply with that,” says Heather.

Originally, the food banks had until March 2025 to have everything in place, but after feedback, they’ve given the smaller food banks more time to work on it.

The Bells say there are many ways for the community to help out the food bank and they won’t turn down donations if they can help it. They have more volunteers who are going through the orientation and are grateful for the continuing generosity of the community.